Payouts and Compliance Team Leader

Here we believe that the way you spend your spare time has a massive impact on your life.

We aim to create the best real money games in the world. Help us reimagine the way people are spending their free time!

As we expand, we're looking for a star Payments and Compliance Team Leader to join our great Compliance team.

Responsibilities:

• Process and reconcile all withdrawals made from users.
• Abide by multi-location and banking regulations.
• Process all disputes, and chargebacks, and meet return timeframes.
• Work with multiple financial intuitions and vendors connected to the payout’s domain
• Perform compliance checks on all withdrawal requests before processing.
• Ensure OFAC was performed for account protection prior to processing.
• Ensure incomplete transactions are voided and processed within the batched time frames.
• Identify and perform AML and regulation workflows with payments identified as suspicious
• Perform KYC processes for account validation
• Complete all tracking logs daily.
• Keeping up to date on all Rules and Regulation changes within locations we are present in.
• Assist team, internal/external members with compliance and payment related inquiries
• Assist with completion of tasks, including and not limited to compliance reviews, Incoming and Outgoing deposits, and payouts, posting incoming mail, and following up for the submission of the W8/W9 forms on earn-outs
• Perform other department functions as assigned.
• Provide department coverage to support flex schedules and vacations.
• Promote an environment of teamwork within the department and organization.
• Assist in implementing new systems, improving efficiencies, and reducing costs
• Ad-hoc compliance and payments related projects and process improvements

What we are looking for:

• Need minimum 2 years of experience in compliance, billing, or payouts support
• A native level of English with excellent oral and written skills
• Passion for and knowledge of games
• Knowledge of regulations, compliance, and AML
• Keen to work in an international environment
• Excellent organizational skills
• Good knowledge of MS Office
• Excellent interpersonal skills
• Monitor the reputation of the payment processors.
• Experience with payment processors and billing
• Strong ability to multitask, prioritize, and work independently with minimal supervision
• Strong analytical, troubleshooting, problem-solving, customer profiling, ability to identify suspicious activity, decision-making abilities, and lateral thinking capacity to readily offer innovative solutions
• Ability to meet changing demands and to adapt to frequently changing priorities.
• Must be able to maintain the confidentiality of information