Job Summary:
The Donor Engagement Associate will play a crucial role in maintaining and strengthening relationships with current high-level donors, ensuring they feel valued and appreciated for their contributions to the organization. This person will be responsible for developing and implementing effective stewardship strategies, creating personalized communication, and ensuring that donors understand the impact of their gifts. The ideal candidate will have a strong background in customer or donor relations, excellent communication skills, and a deep commitment to the mission of the organization.
Reports to: Director of Office of the President, United Hatzalah
Key Responsibilities:
- Support fundraisers’ efforts to maintain their relationships with donors by developing personalized engagement strategies and stewardship products for their high-level donors.
- Collaborate with the International Media Team and the Donor Communications Team to create compelling content that highlights donor contributions and their impact.
- Ensure that donors receive meaningful and timely updates about the specific programs, projects, or initiatives they are supporting.
- Maintain accurate, up-to-date records of interactions with donors in Salesforce.
- Track and report on the effectiveness of stewardship efforts and retention strategies.
Qualifications:
- Bachelor’s degree in nonprofit management, communications, business, or a related field (or equivalent experience).
- One or more years of experience in donor relations, fundraising, or a related field.
- Strong interpersonal and communication skills.
- Native English Speaker, with intermediate or high level Hebrew.
- Exceptional writing and proofreading skills.
- Creative thinker who can initiate and execute stewardship projects tailored to the interests of donors.
- Strong organizational skills with a high level of attention to detail and the ability to manage multiple projects simultaneously.
- Experience with donor management software (e.g., Salesforce) and familiarity with CRM best practices.
- A team player who collaborates easily with colleagues in other departments, and has the ability to work independently to bring projects to fruition.
- Trustworthy individual who maintains confidentiality of donor information and organizational communications.
Work Environment:
- This is a full-time position in our Jerusalem headquarters and may require occasional evening work.
Qualified candidates should send a resume via email to: [email protected].
