We are looking for an Account Manager to create long-term, trusting relationships with our enterprise clients. The Account Manager’s role is to oversee a portfolio of assigned customers
Responsibilities
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Develop trusted advisor relationships with key accounts, customer stakeholders and executive
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Prepare reports on account status
Assist with challenging client requests or issue escalations as needed
What you bring to the team
English - mother language level, other languages is a significant benefit
BA/BS degree in Business Administration or relevant field
Strong verbal and written communication skills
Proven work experience as a Key Account Manager, Key Account Manager, Sales Account Manager
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
The ability to prioritise and manage several different tasks at once
Excellent listening, negotiation and presentation abilities
