We are looking for fresh, bright candidates to join our expanding team and brand! If you have experience in the Hi-Tech industry, then this job is for you!
Do you/Have you?
Build strong relationships with our clients to understand their needs and ensure their success with monday.com
Personally managed around 2 million dollars in ARR, roughly 200 accounts
Create email campaigns, custom trainings/webinars, new collateral, and hosting office hours
Achieved KPIs such as Gross Retention and Health Score
Partner with Consulting and Product teams on upsell, cross-sell, and expansion opportunities
3+ years of B2B SaaS customer success, account management or consulting experience working with accounts of various sizes
High prioritization skills and process orientation
Management experience
Ability to embrace the mindset of continuous improvement and actively contribute to the process and procedure of the team
Superb written and verbal communication skills
Positive attitude, empathy, and high energy
Ability to take initiative and adapt
Strong customer-facing and presentation skills with the ability to establish credibility with executives
