Costumer Support Officer

Marketing66 is a start-up that excels in mobile applications. We offer various services for the general public. We have the faculty of transforming ordinary ideas into extraordinary apps. As part of the Marketing66 Customer Support Team, you will mainly be responsible for answering questions and messages from our customers and potential new customers: instructions, advice, promotions, complaints, etc. You will be a reliable point of contact for our customers and prospects, therefore playing a significant role in improving our offer and developing the Marketing66 brand on the whole world market. You will be responsible for our external image and providing the highest quality of service, ensuring the satisfaction and loyalty of our customers.

WHAT WE ARE LOOKING FOR:

• English is your native language, or you master the language at the level of a native speaker. In any case, you have spent most of your studies in the USA / England.
• Passionate about tech & Finance, you have a good command of the colloquial language and terminology of the sector and are intuitively able to understand and answer a customer's questions and problems.
• You have excellent editorial and communication skills.
• You are proficient in the most important Office programs and can write quickly on a PC.
• A keen sense for customer needs, team spirit and the motivation to make a difference

You already have some experience in customer service, throughout which you have looked after comparable customer profiles. Your personal situation allows you to be permanently positioned within our Customer Support Team, organized on a rotating schedule; night shifts (optional).

JOB DETAILS:

• Full-time position only and as soon as possible
• Competitive salary and 35-hour-week
• Recruiting process in English: application (CV), face-to-face interviews in our office

Only applications including a CV in Hebrew or English will be considered.

Please mention the position.