Givat Hatahmoshet Street, Holon, Israel, 5855202
Tel: 035524287
Mob: 0549961448 Email: [email protected]
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Skills: Service Now Fundamentals qualified, Marvel , Python – Data Analysis and Scripting, SQL –
PostgreSQL , Windows 10, Windows 10 / 7 MS Office 365, Active Directory,
October 2018 – Present - Anastasia Technologies, Rohovot, Israel.
Sales Agent procuring RFP’s
Represented company in a positive and professional manner
Travelled within our sales territory to meet prospects and customers
Built and maintained relationships with new and repeat customers
Maintained records of all sales leads and/or customer accounts
Educated customers on how products or services can benefit them financially and
professionally
Sold Anastasia Technologies products and services to customers overseas.
Monitored the company’s industry competitors, new products, and market conditions
to understand a customer’s specific needs
Worked closely with the marketing department to help build the Anastasia brand
Worked with prospects to develop a deep understanding of their needs and translate
those needs into product requirements that satisfy their demands
Registered on behalf of Anastasia Ltd with Government and Private Company Websites to bid for RFP
Projects
Worked with management to develop proposals, quotes, and respond to RFP/RFI
documents.
Effectively communicated features and benefits of solutions and managed prospect
expectations.
Performed sales procedures through activities and opportunities in CRM and remain
compliant with defined policies and procedures
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2013 - 2020
Remote IT Support to Renault Nissan Mitsubishi - all the way from Israel, to all the Dealerships in the UK and Ireland, I would like to get a similar role to the one I have been doing for the last 6 years
Remote Service Desk Analyst
Renault-Nissan- Mitsubishi
Relocated to Israel June 2014 where I now provide Online Desktop support via VPN.
Renault Finance – RCI / Renault Nissan Corporate Headquarters.
RCI Banque Managing Desktop IT for Renault Finance, Watford, Hertfordshire.
.Call Logging: Marval and Synergy Service Now ( Snow)
BT Cloud
Escalation of calls to Nissan Europe and Renault Paris Central
SCCM – Microsoft Software Centre.
Support of RCI Banque Software including RCI Direct and EPOS.
Support to Renault Nissan Dealerships throughout the UK and Ireland.
Setting up of Renault / Nissan E-tokens on - IDX - Opentrust Software and Subtool.
Full Support of Nissan B2B Portal for Nissan Dealers https://eu.nissan.biz
Postgres SQL - SQL Database Management
Full support of Renault.net Portal for Renault Dealers accessed via e-token
Support of Baccess for financial transactions
Full support of Audiologue Telephone system Software and EPOS.
Access based ODBC program support.
HP Desktops and laptops.
Builds via PXE Boot and SCCM downloads for Nissan.
Windows 7, and 10 Rollout, MS Office365, Outlook.
Remote Support for internal users via Desktop share on Skype for Business and Teams
Active Directory.
Support of Cisco VPN client, remote support.
Support of Telephony Services on Alcatel mainframe Telnet server.
Full support of IBM Reflection and Extra Attachmate
