Customer Success Associate

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Customer Success Associate
Full Time

Established in 2008, IsraTransfer has developed a recognized reputation for being one of Israel’s top currency conversion companies, we continue to lead the field with our highly focused customer-oriented philosophy. We are looking for diverse, talented team members who want to grow and challenge what’s possible with us. We are actively seeking to hire a full-time Customer Success Associate.
IsraTransfer is looking for enthusiastic, thoughtful, and highly motivated problem solvers who are passionate about creating a positive customer experience and building strong relationships with our customers. 


Responsibilities:

- Supporting our sales team onboard clients
- Responding promptly to customer inquiries
- Communicating with customers
- Ensure customer satisfaction and provide professional customer support
- Assisting our compliance department obtain client documents
- Set up new customer accounts

Requirements:

- Excellent customer service skills
- Excellent communication skills
- Ability to multitask, prioritize and manage time effectively
- Ability to work under pressure
- Work successfully in a team environment, as well as independently
- Organized and detail oriented
- Required languages: English - Mother Tongue, Hebrew - excellent working knowledgeThis is a full-time position, from our Jerusalem office.

To apply please send your CV to [email protected]. To learn more about IsraTransfer, please visit our website at isratransfer.com.


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