Customer Support Manager with Hebrew and English

PEXLY is an international company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in data collection and processing, customer support, agile sales and marketing support.

Now we are looking for Customer Support Manager with fluent Hebrew and B2/C1 English language. You will have to respond to customer requests by phone, chat and email about sales support, customer support about the products - accessories for a mobile phone - on the website. Questions about payments, guarantees, money and product refunds, product delivery status

It is a remote full-time position.

Schedule: 8 hours per day – to be negotiated during interview

What we offer:

• Experience in the international company working with people around the globe;
• Salary 700$;
• Training will be provided from the company’s side.
• Yearly incentive - depends on the execution of the KPI
• Dynamic work in a young team of like-minded people in a dynamic business sphere

Your responsibilities:

• Respond to customer requests by mail, messages, phone calls
• Solving tickets in CRM: Zendesk or Talkdesk .

You are our perfect candidate if you have:

• Native Hebrew and B2/C1 English;
• Good PC skills;
• Work experience will be an advantage.
• Self-employment. We will sign a contract with you as with independent businessman.
• You can work from home, don’t be distracted
• Have your own PC and good Internet connection
• Knowledge or experience of Zendesk or Talkdesk will be advantage.

We will be glad to see you in our team! Send us your curriculum on [email protected]!