What's it like?
As an Assistant to the Manager, you would play a key role in ensuring the smooth operation of our holiday lettings agency in Jerusalem. This is a full-time, on-site role where you will handle day-to-day responsibilities such as managing reservations, co-ordinating property maintenance, responding to guest inquiries, and assisting with administrative duties.
You would need to be highly organised, adaptable, and proactive, ensuring a seamless experience for our guests and property owners. Occasionally, you may also be required to supervise and assist the cleaning staff when necessary to maintain high-quality standards.
Your main tasks would include:
- Managing guest reservations and handling check-ins/check-outs.
- Communicating with guests, landlords, and service providers.
- Co-ordinating housekeeping and maintenance schedules.
- Handling administrative tasks such as emails, invoicing, and record-keeping.
- Responding promptly to guest inquiries and concerns.
- Monitoring booking platforms and updating property availability.
- Ensuring properties are well-maintained and meet guest expectations.
- Supervising and assisting cleaning staff when necessary to maintain high-quality standards.
- Supporting the manager with any operational needs.
Top Skills & Qualifications
- Experience in customer service and hospitality – Comfortable interacting with guests, property owners, and service providers.
- Strong organizational and time management skills – Ability to manage multiple tasks efficiently.
- Excellent communication and interpersonal skills – A friendly, professional, and solution-oriented approach.
- Ability to work effectively in a team – Co-ordinating with colleagues for smooth operations.
- Experience working with multiple apps – Familiarity with booking platforms, emails, scheduling and houskeeping digital tools.
- Problem-solving ability – Handling unexpected issues calmly and efficiently.
- Eye to detail – Ensuring accuracy in bookings, guest requests, and property readiness.
- Flexibility and adaptability – Willingness to take on different tasks as needed.
- Basic handyman repair skills – A plus but not mandatory.
- Fluency in English and Hebrew – Required to assist both local and international guests.
Job Details
- Location: Jerusalem
- Employment Type: Full-time
- Salary: To be negotiated based on experience and qualifications
- Workdays: Sunday to Thursday, 9:00 to 18:00. Friday 9:00 to 13:00.
This job offer is open to Israeli citizens/residents, registered self-employed individuals, or flexible workers who can commit to the role and issue a monthly receipt, even though a contract option is available.
Should your profile match our company needs, we will contact you for an interview. All applications will be answered in any case.
This role offers valuable experience in hospitality, administration, and property management, equipping you with transferable skills for future career growth.
