Customer Support / Operations Assistant

Background: GDS Freight is a broker for international air freight that offers highly discounted rates to companies worldwide who ship internationally. It is a sister company of Betachon which specializes in reducing shipping costs with Fedex/UPS in the US.

Tasks:

• Handling all operations related to each shipment which requires contacting client or carrier to retrieve the necessary information/documents.
• Handling all quotes in the online portal to send to sales agent
• Providing support to all clients’ inquiries, including account set up issues, inactive accounts, and etc.
• Assisting the Operations Manager with various tasks, for example collecting overdue payment from customers.
• Other minor tasks that executive team assigns

Must have:

• Fluent in English
• 1-2 years experience in Customer Support/Admin/operations

Hours:

• Part time work from home with the option to be full time, based on performance.
• Mon - Thurs 3-9 pm
• Option to work from home

Pay:

• Starting pay between $12 - 16/hr

If interested please send your resume to [email protected] with the subject line Customer Support - Janglo