We are looking for a high level support professional for our French and English speaking clients to Be a focal point of the company to customers and partners worldwide, to provide product onboarding, support, services and policy information to customers in order to enhance their user experience and satisfaction,Resolve product and customer issues, analyze and provide solutions using in house trouble shooting and more.
REQUIREMENTS:
*French (Spoken & Written - Mother tongue or mother tongue level) and English on a high level
*Strong customer-facing and presentation skills
*Customer service and support experience (especially on the phone)
*Problem and conflict solving oriented
*User experience in Word, Excel, Sales Force or similar.
*A background in Marketing and Education or Training an advantage
*Availability for working hours 11:00-20:00, in our offices that are located in Jerusalem.
Interested?
Apply for this job and send your CV to
[email protected] with job code E-TZ
