Job Title: Chief Operating Officer (COO)
Reports to: CEO
Company Description
CityKids is the premier community and education center for English speakers in Tel Aviv, designed for families with children newborn to 13 years old. We offer a wide range of services, aimed at nurturing child development and providing valuable support for parents including childcare, afterschool enrichment programs, camps and adult workshops.
Position Overview
A private network of English early childhood and community centers is looking for a VP of Operations to lead our fast-growing, dynamic organization into new communities throughout Israel.
Position Specifics
- Start Date: Immediately
- Hours: Full time
- Salary Range: 18,000-22,000nis
- Location: Office in Petah Tikva (early childhood centers currently throughout central Israel)
Role Description and Responsibilities
Leadership and Strategic Planning
- Lead the development and implementation of strategic plans to ensure the growth and success of the organization.
- Provide strong leadership and direction to the management team and staff members.
- Recruit, train, and supervise a team of Early Childhood Directors and administrative staff.
- Foster a positive and collaborative work environment, providing support and professional development opportunities for staff.
Operational Oversight
- Ensure the smooth day-to-day operation of all branches.
- Monitor and evaluate the performance of each center, including staffing, program quality, and financial metrics.
- Plan and manage center enrollment and capacity to optimize resource utilization.
- Establish key performance indicators (KPIs) and regularly report to the CEO.
- Use data and analytics to make informed decisions and improvements.
- Stay up-to-date with technological advancements and recommend improvements to enhance operational efficiency.
Financial Management
- Oversee financial reporting and analysis to make informed decisions about resource allocation.
- Monitor revenue and expenses, and implement cost-control measures.
Quality Assurance and Compliance
- Monitor and enforce regulatory compliance, licensing requirements, and safety standards at all centers.
- Implement quality control measures to maintain the highest level of care and education.
- Handle any issues or concerns related to safety or program quality promptly and effectively.
Marketing and Community Engagement
- Collaborate on marketing and outreach strategies to attract new families and retain existing clients.
- Establish and maintain positive relationships with parents, families, and the broader community.
- Attend community events and engage in networking to promote the childcare network.
Qualifications
- Bachelor’s degree required. An advanced degree is preferred.
- 5+ years of executive leadership, strategic and operational management within an organization/company
- Ability to develop high-performance teams
- Ability to think strategically and creatively to drive organizational growth
- Proficiency in working within a Key Performance Indicator (KPI) framework to effectively measure and enhance outcomes
- Manage fiscal priorities which align with the organization’s mission
- Excellent computer literacy skills (MS Office programs, ClickUp and other applications)
- Excellent communication skills
- Bilingual (English & Hebrew) and bicultural skills desirable, but not required
