Senior Project Mgr with over 25 years of technology experience

Ira Rosen

120 Highland Avenue, Highland Park, NJ 08904 (current)

732-318-0798 (current)

Harav Reines 18/4, Netanya (post aliya)

053-887-5309 (post aliya)

[email protected]

Objective

Technology Project Management

Summary

Project Management professional with over 25 years of extensive experience in technology, software development, data, transmission media, process, and personnel management in the areas of ecommerce and marketing, education, and telecommunications. A highly motivated self-starter experienced in domestic and international business development, strategic planning and vendor and customer relations. Goal and results oriented team leader, with excellent communications skills, a high degree of business acumen, and the ability to multi-task as necessary.

Experience

IEEE Piscataway, NJ July 2016 – Present

Senior Project Manager (Contractor - XDuce)

• Brought in to manage delivery of large scale internal project that is behind schedule and over budget. Reworked delivery processes and worked with client and technical team to address gaps in deliverable and outstanding issues. Successfully delivered application and transitioned it to maintenance and support.
• Working with team to create technical and business documentation that is missing from project assets.
• Project budget was in the $4+ million area, with an ongoing support and maintenance budget of >$1M annually.
• Manage both front and back-end components of efforts, using both sequential SDLC methodologies as well as the Agile approach. Run daily Scrum meetings and control and monitor all Sprint activity and code deployments. Responsible for reporting all aspects of projects managed including status, resource utilization, and delivery information.
• Manage additional projects that include software development and implementation as well as research and analysis.
• Responsible as internal client interface as well as managing on and off-shore resources.
• Engage in process improvement activities associated with JIRA and Confluence as well as overall budget and schedule management.
• Completed Scrum training and have become a certified Scrum Master.

ECommerce Partners New York, NY Mar 2015 – July 2016

Senior Project Manager

• Managed delivery of eCommerce web site projects, including UI, content delivery/CMS, analytics, SEO, cache, application components, and integration with external systems including email, accounting, and billing transactions for multiple clients. Deliveries included new sites, immediate support, maintenance releases, and major update releases. Manage and report on all associated activities including planning, status, invoicing, and budget.
• Act as first line support interface for multiple clients addressing maintenance and support requests.
• Act as pre-sales engineering SME and prepare documentation and SOWs on behalf of the sales team.
• Budget responsibility ranges from $15K to $100K per project, with schedules ranging from 4 to 16 weeks and up to seven concurrent clients.
• Manage both front and back-end components of efforts, using both sequential SDLC methodologies as well as the Agile approach. Technologies include Magento, Sitecore, Shopify, and BigCommerce. Projects included both green and brown field implementations and included platform development, administration, integration with plug-ins, as well as training.
• Responsible as client interface as well as managing on and off-shore resources.
• Engage in process improvement activities associated with JIRA and Confluence.

Kanban Solutions New York, NY Mar 2012 – Feb 2015

Senior Project Manager

• Managed delivery of web site projects, including UI, content (static and multimedia) delivery/CMS, eCommerce, analytics, SEO, cache, and application components for Nikon USA and other clients. Deliveries included immediate support, maintenance releases, and major update releases. Managed and report on all associated activities including planning, status, and budget.
• Annual project budgets ranged from $50K-$500K.
• Conducted business analysis and created project system requirements, wireframes, and user documentation. Conducted all documentation reviews and met both internal and client process requirements and documentation standards. Conducted QA efforts on projects including both script writing and testing.
• Managed both front and back-end components of efforts, using both sequential SDLC methodologies as well as the Agile approach, with specific focus on Kanban.
• Designed and implemented workflow activity for projects utilizing JIRA and/or Assembla. Effort included introducing process improvements in task management.
• Interfaced with client and internal stakeholders regarding all aspects of project effort. Acted as single point of contact for client and single point of contact for both internal business and technical stakeholders.
• Acted as first line support as well as point of escalation for multiple clients, addressing issues related to TeamSite CMS, web site, and server health. Managed distribution of support activities within the development team.
• Technologies managed included HTML, XML, JS, TeamSite, LiveSite, Varnish, hybris, and Apache.

NCS Technologies Piscataway, NJ Feb 2010 – Jan 2012

Project Manager/Senior Analyst

• Managed development delivery of web related projects for multiple clients, including a Tier One telecommunication company and a leading VOIP carrier. Managed and reported on all activities including budget, resource, and schedule exercises.
• Managed both front and back-end components of efforts, using both Sequential SDLC methodologies as well as the Agile approach. Technologies included HTML, XML, Java, JavaScript, Ext_JS, Oracle/SQL, and UNIX and Windows OS.
• Created project system requirements, wireframes, and user documentation. Conducted all documentation reviews and meet both internal and client process requirements and documentation standards. Conducted QA effort on projects.

• Interfaced with client and internal stakeholders regarding all aspects of project effort. Acted as single point of contact for client and single point of contact for both internal business and technical stakeholders.

The Grow Network/McGraw-Hill New York, NY Nov 2007 – Feb 2010

Senior Project/Delivery Manager – Data Engagement

• Managed all aspects of web and print assessment reporting delivery for state and international clients. Handled both project and program management roles for all projects. Responsibilities included project estimation, software development/QA cycle, budgeting, process control, vendor and client relations, and project tracking. Communicated project status and set expectations for both internal and external customers, as well as executive management. Set up SharePoint sites to support all projects.
• As a Project Manager, was responsible for the delivery of a score card reporting project, which involved both front and back end components of the school score test results, which were available for viewing in both printed and online versions, via the web. Managed the reports of all the scores for the schools systems for the state of Florida. Also, managed the back end print reports for UAE, as well as for Washington D.C.
• Managed team comprised of internal personnel and external development house. Responsible for both personnel management and contract/relationship management associated with day-to-day activity of team. Oversee team consisting of Business Analysts, Developers, Data and Software QA personnel.
• Responsible for projects/programs ranging in value from $250K to $3.5M annually. Total budget responsibility exceeded $10M. Created project budgets, signed-off on monthly, quarterly and annual budget reports as well as conducted executive budget reviews.
• Have met or beaten schedule and budget expectations for all projects.

  
  

IDT Piscataway, NJ Sep 1998 – May 2007

Manager – Global Network Implementation

• Managed all aspects of Global Network Implementations group. Group was responsible for end-to-end implementation of domestic and international interconnects which included point-of-presence installations, as well as circuit/service implementations from T1/E1 to OC-48 level.
• Managed integration of Net2Phone implementation activity and personnel into existing implementation team. Integrated implementation processes to include new VoIP platform. Streamlined process to meet project delivery timetables.
• Coordinated training of domestic and international personnel on new VoIP platform.
• Represented the Engineering & Operations organization at technical forums.

Project Manager – Global Network Implementation

• Designed process flow for implementation of network connectivity with international and domestic partners. Process design was adopted as model for other corporate implementation projects. Acted as consultant on process methodology for others within the organization.
• Exceeded targeted goals for project delivery timetables utilizing created process.
• Designed process for implementation of IDT VoIP interconnection product. Created the company’s first global team to streamline project delivery.
• Coordinated activities of Network Implementation personnel including local operations as well as international field technicians. Acted as administrator and scheduler for work group. Supported Operations department in acquisition and inventory of daily use equipment including transmission, tools and test equipment.
• Coordinated budgeting, ordering and shipping of equipment for network implementations within company as well as between company and partners. Equipment types included gateway, router, server, compression, transmission, satellite, and echo cancellation.
• Coordinated cross-organizational activity for network implementations, and created reporting interface both within the technical organization and to the commercial organization. Acted as point of escalation throughout implementation process for both technical and commercial organizations.
• Assisted in engineering design for interconnections with bilateral partners.
• Supervised testing of, and reporting on, new equipment for approval of introduction into the network including compression and VoIP test kits. Introduced RAD VMUX-2100 as alternative compression mechanism for foreign interconnects. Savings due to introduction was approximately $170,000 per deal, and over $1,500,000 total.
• Acted as Director of Global Implementation on several occasions.

Senior Engineer – Telecom Engineering and Operations

• Arranged for review of VoIP gateway/softswitch options. Introduced Sonus GSX to the company, which became the corporate choice for VoIP switch.
• Created engineering plans and cost analyses for telecommunications network implementations, including expansion into South America.
• Supported commercial product definition, design and implementation. Products included ITFS, collocation and partner interconnections.

Project Manager - Telecom Engineering and Operations

• Managed technical relationship with BellSouth Long Distance. Supported build-out of network infrastructure and dedicated Nortel switch operated by IDT on behalf of BSLD. Created and coordinated all aspects of technical interaction and process between the companies.

  
  

• Introduced ECI T:DAX to company, which was adopted as corporate standard for international cross-connection.

• Managed technical relationship with Terra.com. Supported build-out of network infrastructure, data enter, and web site equipment housed by IDT on behalf of Terra.

  
  

Graphnet Teaneck, NJ Apr 1997 - Sep 1998

Project Manager – Engineering and Provisioning

• Designed and coordinated POP build-out at company’s 60 Hudson Street location. Arranged for material purchases, and peripheral installation to support Nortel switch and the data center supporting the company’s fax store-and-forward nodes. Coordinated entrance facilities and structured cabling.
• Responsible for $500,000 cost savings based upon review of billing errors by telecommunication providers.
• Cataloged network circuit infrastructure and created database for network provisioning.

• Defined and supported corporate Internet service offering.

• Responsible for circuit ordering for corporate network.

IDT Hackensack, NJ Dec 1995 – Apr 1997

Project Manager – Corporate Internet

• Acted as pre and post-sales support for corporate dedicated Internet product. Coordinated all aspects of customer implementation including circuit provisioning and equipment ordering and delivery, and service activation.
• Arranged alternative purchasing avenues to reduce equipment costs associated with implementations.
• Coordinated build-out of company’s nationwide DS-3 IP backbone and interconnects.

Rutgers University New Brunswick, NJ Sep 1992 – Dec 1995

Teaching Assistant - Biology

• Taught multiple laboratory sections of General Biology course.

Education

• M.S. Plant Biology Rutgers University New Brunswick, NJ
• B.A. Biology University of Pennsylvania Philadelphia, PA