Ira
Rosen
120
Highland Avenue, Highland Park, NJ 08904 (current)
732-318-0798 (current)
Harav Reines 18/4, Netanya (post aliya)
053-887-5309 (post aliya)
[email protected]
Objective
Technology
Project Management
Summary
Project
Management professional with over 25
years of extensive experience in technology, software development,
data, transmission media, process, and personnel management in the
areas of ecommerce
and marketing, education, and telecommunications. A highly motivated
self-starter experienced in domestic and international business
development, strategic planning and vendor and customer relations.
Goal and results oriented team leader, with excellent communications
skills, a high degree of business acumen, and the ability to
multi-task as necessary.
Experience
IEEE Piscataway,
NJ July 2016 – Present
Senior
Project Manager (Contractor - XDuce)
- Brought
in to manage delivery of large scale internal project that is behind
schedule and over budget. Reworked
delivery processes and worked
with client and technical team to address gaps in deliverable and
outstanding issues. Successfully delivered application and
transitioned it to maintenance and support.
- Working
with team to create technical and business documentation that is
missing from project assets.
-
Project
budget was in the $4+ million area, with an ongoing
support and maintenance budget of >$1M annually.
-
Manage
both front and back-end components of efforts, using both sequential
SDLC methodologies as well as the Agile approach. Run
daily Scrum meetings and control and monitor all Sprint activity and
code deployments. Responsible for reporting all aspects of projects
managed including status, resource utilization, and delivery
information.
-
Manage
additional projects that include software development and
implementation as well as research and analysis.
-
Responsible
as internal client interface as well as managing on and off-shore
resources.
-
Engage
in process improvement activities associated with JIRA and
Confluence as well as overall budget and schedule management.
-
Completed
Scrum training and have become a certified Scrum Master.
ECommerce
Partners New York, NY Mar 2015 – July 2016
Senior
Project Manager
- Managed
delivery of eCommerce
web site projects, including UI, content delivery/CMS, analytics,
SEO, cache, application components, and integration with external
systems including email, accounting, and billing transactions for
multiple clients. Deliveries included new sites, immediate support,
maintenance releases, and major update releases. Manage and report
on all associated activities including planning, status, invoicing,
and budget.
- Act
as first line support interface for multiple clients addressing
maintenance and support requests.
- Act
as pre-sales engineering SME and prepare documentation and SOWs on
behalf of the sales team.
- Budget
responsibility ranges from $15K to $100K per project, with schedules
ranging from 4 to 16 weeks and up to seven concurrent clients.
-
Manage
both front and back-end components of efforts, using both sequential
SDLC methodologies as well as the Agile approach. Technologies
include Magento, Sitecore, Shopify, and BigCommerce. Projects
included both green and brown field implementations and included
platform development, administration, integration with plug-ins, as
well as training.
-
Responsible
as client interface as well as managing on and off-shore resources.
-
Engage
in process improvement activities associated with JIRA and
Confluence.
Kanban
Solutions New York, NY Mar 2012 – Feb 2015
Senior
Project Manager
- Managed
delivery of web site projects, including UI, content (static and
multimedia) delivery/CMS, eCommerce, analytics, SEO, cache, and
application components for Nikon USA and other clients. Deliveries
included immediate support, maintenance releases, and major update
releases. Managed and report on all associated activities including
planning, status, and budget.
- Annual
project budgets ranged from $50K-$500K.
-
Conducted
business analysis and created project system requirements,
wireframes, and user documentation. Conducted all documentation
reviews and met both internal and client process requirements and
documentation standards. Conducted QA efforts on projects including
both script writing and testing.
-
Managed
both front and back-end components of efforts, using both sequential
SDLC methodologies as well as the Agile approach, with specific
focus on Kanban.
-
Designed
and implemented workflow activity for projects utilizing JIRA and/or
Assembla. Effort
included introducing process improvements in task management.
- Interfaced
with client and internal stakeholders regarding all aspects of
project effort. Acted as single point of contact for client and
single point of contact for both internal business and technical
stakeholders.
- Acted
as first line support as well as point of escalation for multiple
clients, addressing issues related to TeamSite CMS, web site, and
server health. Managed distribution of support activities within the
development team.
- Technologies
managed included HTML, XML, JS, TeamSite, LiveSite, Varnish, hybris,
and Apache.
NCS
Technologies Piscataway, NJ Feb 2010 – Jan 2012
Project
Manager/Senior Analyst
The Grow Network/McGraw-Hill New York, NY Nov 2007 – Feb 2010
Senior
Project/Delivery Manager – Data Engagement
- Managed
all aspects of web and print assessment reporting delivery for state
and international clients. Handled both project and program
management roles for all projects. Responsibilities included
project estimation, software development/QA cycle, budgeting,
process control, vendor and client relations, and project tracking.
Communicated project status and set expectations for both internal
and external customers, as well as executive management. Set up
SharePoint sites to support all projects.
- As
a Project Manager, was responsible for the delivery of a score card
reporting project, which involved both front and back end components
of the school score test results, which were available for viewing
in both printed and online versions, via the web. Managed the
reports of all the scores for the schools systems for the state of
Florida. Also, managed the back end print reports for UAE, as well
as for Washington D.C.
- Managed
team comprised of internal personnel and external development house.
Responsible for both personnel management and contract/relationship
management associated with day-to-day activity of team. Oversee
team consisting of Business Analysts, Developers, Data and Software
QA personnel.
- Responsible
for projects/programs ranging in value from $250K to $3.5M annually.
Total budget responsibility exceeded $10M. Created project budgets,
signed-off on monthly, quarterly and annual budget reports as well
as conducted executive budget reviews.
- Have
met or beaten schedule and budget expectations for all projects.
IDT Piscataway,
NJ Sep 1998 – May 2007
Manager
– Global Network Implementation
- Managed
all aspects of Global Network Implementations group. Group was
responsible for end-to-end implementation of domestic and
international interconnects which included point-of-presence
installations, as well as circuit/service implementations from T1/E1
to OC-48 level.
- Managed
integration of Net2Phone implementation activity and personnel into
existing implementation team. Integrated implementation processes
to include new VoIP platform. Streamlined process to meet project
delivery timetables.
- Coordinated
training of domestic and international personnel on new VoIP
platform.
- Represented
the Engineering & Operations organization at technical forums.
Project
Manager – Global Network Implementation
- Designed
process flow for implementation of network connectivity with
international and domestic partners. Process design was adopted as
model for other corporate implementation projects. Acted as
consultant on process methodology for others within the
organization.
- Exceeded
targeted goals for project delivery timetables utilizing created
process.
- Designed
process for implementation of IDT VoIP interconnection product.
Created the company’s first global team to streamline project
delivery.
- Coordinated
activities of Network Implementation personnel including local
operations as well as international field technicians. Acted as
administrator and scheduler for work group. Supported Operations
department in acquisition and inventory of daily use equipment
including transmission, tools and test equipment.
- Coordinated
budgeting, ordering and shipping of equipment for network
implementations within company as well as between company and
partners. Equipment types included gateway, router, server,
compression, transmission, satellite, and echo cancellation.
- Coordinated
cross-organizational activity for network implementations, and
created reporting interface both within the technical organization
and to the commercial organization. Acted as point of escalation
throughout implementation process for both technical and commercial
organizations.
- Assisted
in engineering design for interconnections with bilateral partners.
- Supervised
testing of, and reporting on, new equipment for approval of
introduction into the network including compression and VoIP test
kits. Introduced RAD VMUX-2100 as alternative compression
mechanism for foreign interconnects. Savings due to introduction
was approximately $170,000 per deal, and over $1,500,000 total.
- Acted
as Director of Global Implementation on several occasions.
Senior
Engineer – Telecom Engineering and Operations
- Arranged
for review of VoIP gateway/softswitch options. Introduced Sonus GSX
to the company, which became the corporate choice for VoIP switch.
- Created
engineering plans and cost analyses for telecommunications network
implementations, including expansion into South America.
- Supported
commercial product definition, design and implementation. Products
included ITFS, collocation and partner interconnections.
Project
Manager - Telecom Engineering and Operations
Graphnet Teaneck,
NJ Apr 1997 - Sep 1998
Project
Manager – Engineering and Provisioning
IDT Hackensack,
NJ Dec 1995 – Apr 1997
Project
Manager – Corporate Internet
- Acted
as pre and post-sales support for corporate dedicated Internet
product. Coordinated all aspects of customer implementation
including circuit provisioning and equipment ordering and delivery,
and service activation.
- Arranged
alternative purchasing avenues to reduce equipment costs associated
with implementations.
- Coordinated
build-out of company’s nationwide DS-3 IP backbone and
interconnects.
Rutgers
University New Brunswick, NJ Sep 1992 – Dec 1995
Teaching
Assistant - Biology
- Taught
multiple laboratory sections of General Biology course.
Education
- M.S.
Plant Biology Rutgers University New Brunswick, NJ
-
B.A.
Biology University of Pennsylvania Philadelphia, PA