Technical Distribution Manager 749909

About us

We are a premier provider of digital IP infrastructure to music companies globally. Our cutting-edge technology and innovative solutions empower music businesses to thrive in the digital age. We are driving the music 3.0 economy forward by enhancing speed, accuracy, and transparency in rights management, digital supply chain management, and royalty distribution.

About you

We are seeking a highly motivated and detail-oriented Technical Operations Manager to join our digital supply chain and distribution team. The ideal candidate will have a strong knowledge of the inner workings of the music industry, delivery platforms, familiarity with computer systems, experience with complex data models and system workflows, and a minimum of intermediate proficiency in SQL. A successful candidate will be highly organized, have the ability to work independently as well as coordinate with team members, and have a strong attention to detail.

Key Responsibilities:

• Ensure accuracy and efficiency in all technical distribution processes
• Coordinates with the product, support and engineering team
• Responds in a timely way to customer or product-related inquiries
• Informs and trains clients about products and their use
• Documents customer needs and reports customer feedback
• Owns and masters your given area of responsibility
• Plan and execute work without supervision
• Continuously evaluate and improve existing systems and processes

Requirements:

• Minimum 3 years of experience as a technical account manager
• Bachelor’s degree in Computer Science or relevant field
• Proficient in SQL
• Knowledge of digital technologies
• Strong familiarity with computer systems and complex data models and system workflows
• High attention to detail and strong organizational skills
• Ability to work independently and in a team environment
• Strong communication and interpersonal skills
• Familiarity with the music industry

Please send CV to [email protected]