Visitor Experience Leader

TITLE: Visitor Experience Leader

LOCATION: Talpiot (Jerusalem)

POSITION:

Full time (8:30 AM - 4:30 PM), Sunday - Thursday.

Occasionally available to lead groups outside of regular hours

Starting immediately.

PANTRY PACKERS:

Pantry Packers maintains a packing plant in Jerusalem where visitors and tourists partner in its efforts by helping to pack food staples which are included in crates to needy Israeli households. Pantry Packers is the food distribution arm of Colel Chabad, the oldest continuously operating network of social services in Israel, established in 1788. 

RESPONSIBILITIES:

• Provide pleasant hands-on experience for visitors by managing, engaging & instructing the packing process to multiple groups throughout the morning sessions, presenting information about the organization during the packing activity and presenting about the organization in the media room towards the end of group visits
• Lead smooth production of the warehouse
• Supervise visitors and ensure safe use of equipment; answer questions that arise

• Plan ahead and set up for groups to follow
• Afternoon hours will be designated for following up, engaging, and creating relationships with visiting groups you led via phone calls and emails to encourage further involvement and support

REQUIREMENTS:

- Mother tongue English (necessary), good level of spoken Hebrew (preferred)

- Able to lift and move crates of about 25 kilos

- Solid customer service & communication skills; outgoing and friendly personality

- Confident, energetic, takes initiative

- Comfortable speaking on the phone and encouraging further support to the organization

- Strong organizational and multitasking abilities

- Basic computer skills; knowledge of Salesforce (a plus)

- Experience in sales, fundraising, non-profit, or related field (a plus)

- Familiarity with North American Jewish communities (a plus)

BENEFITS:

• Great teamwork environment
• Unique opportunity in the nonprofit world
• Closed during holidays, closed during all of Sukkot & Pesach
• Benefits as by Israeli law

SALARY:

Compensation is 45-50 NIS/ hour, commensurate with experience.

Please submit your English CV to [email protected]