Zabilo is a marketplace specializing in home appliances. As longtime eCommerce consumers, my family and I were disappointed, when we moved to Israel, to find out how far behind Israel is in this industry compared to cities like San Francisco, New York, Paris, Sydney, London, Hong Kong and Bangkok, where we had lived or visited. The absence in Israel of large platforms like Amazon condemns Israelis to being at least ten years behind in their purchasing options. Our love for Israel and our determination to improve the lifestyle here inspired us to develop an authentic eCommerce experience with Zabilo.
The ease of purchasing online, with services such as Amazon, has dramatically transformed the shopping experience in other countries. How are you planning to incorporate this phenomenon into the Israeli marketplace?
Like Amazon, our approach is:
“to start with the customer and work backwards”.
Zabilo’s number one rule: “The shopping experience has to be greater than the item bought”. It took time for Amazon to become the success it is today and it taught us the importance of placing the customer at the center. Moreover, our childhoods in Paris taught us a certain “art-de-vivre”. Israel is a country of immigrants, uniting people from all over the world under one flag. As we olim adapt to Israeli infrastructures that are different from what we know in the USA or Europe, we also make an impact on the society around us.
We specialize in home appliances. We provide our customers with a large range of: TV screens, washing machines, fridges, ACs, ovens, food processors and more. We give thorough guidance by phone or chat explaining everything they need to know when buying a new item.
Many top stores are excited about doing sales on Zabilo.com. This enables Zabilo.com to offer some of the best products available at the best market prices, while giving our own service in English, Hebrew or French. We only sell products with the warranty of the official importers. We put all our efforts to provide our customers with the service and respect they deserve.
We are very proud to find out both on our Google Revies and Facebook Reviews that 99% of our clients report being “very satisfied” by Zabilo.com
We invite everyone to check what people say about us:
We’re ambitious and our goal is to create a service culture here in Israel. To that end, we would like to offer everyone the chance to sell on Zabilo. Our priority is to continue guarantying our clients a high level of service. We aim for a long-term relationship with our customers and our suppliers.
When we ordered the stove we told them that we live in the Old City of Jerusalem. Two days before delivery they called and said we must pay extra money for delivery, and we did. Then on the day of delivery, they called and said that they will not deliver to the Old City. I had to borrow a handtruck and walk 15 minutes out of the old city to receive the oven and then shlepp it to our home.
Efficient and professional services. Precise technical advices and excellent order tracking. For my part, fast delivery and installation of my LG tv by the official importer in Israel (delivery at the agreed time). To recommend
