Email Customer Care Specialist

We are dedicated conference organizer dediacted to fostering innovation and collaboration. Our conferences bring together industry experts, and and business leaders to exchange ideas and drive the future of entrepreneurship. The Email Customer Care Specialist will join our dynamic team and ensure outstanding customer service to our conference attendees and potential presenters.

Responsibilities:

• Respond to incoming emails from startup founders and potential presenters interested in attending or presenting at our conferences.
• Provide accurate and comprehensive information about our conferences, including dates, locations, registration procedures, and presentation opportunities.
• Address inquiries, concerns, and feedback in a timely and professional manner to ensure a positive customer experience.
• Assist startup founders in the registration process, troubleshoot any issues, and provide personalized recommendations based on their needs and interests.
• Collaborate with the conference organizing team to identify potential high-profile presenters and extend invitations to industry thought leaders.
• Maintain a thorough understanding of our conference offerings, conference agenda, and relevant policies to ensure accurate and up-to-date responses to email inquiries.
• Proactively engage with past attendees to encourage their participation in upcoming events.

If interested in applying please fill out the following form:

https://docs.google.com/forms/d/e/1FAIpQLSflSUlnTaSLozWaRbNuJTW3lGsadrGfTjhBEvroIm9oCEeDTQ/viewform