We are seeking a highly skilled Quality Control/Quality Assurance Technical Team Leader to oversee and lead all QC-related activities worldwide. The ideal candidate will have a strong QC background, develop a comprehensive plan to understand our existing products, procedures, and personnel in the US and China, improve these processes, and hire the appropriate personnel in Israel. They should have experience in managing China supply chains, as well as strong technical and project management skills.
Responsibilities
• Establish and Manage QC Procedures: Responsible for all QC procedures necessary to diagnose and inspect all returned products.
• Root Cause Analysis: Perform detailed examination and determine root cause for all issues.
• Collaborate with Customer Service: Develop an effective system to collect, monitor, and analyze customer product reviews from online and social media platforms, reporting findings and recommendations to the management team.
• Integrate QC Analysis: Implement corrective action plans into the existing database (Salesforce).
• Prepare High-Level Reports: Reports should reflect trends of current issues as well as resolution status.
• Support Global Operations: Assist in creating test planning and inspection procedures during assembly and manufacturing.• Collaborate with Product Development: Work closely with Product Development and Engineering teams during the testing and validation of new and existing products.
• Support Manufacturing Partners: Ensure products are manufactured with the highest quality throughout all stages of the product development lifecycle.
• Monitor Compliance: Ensure manufacturing partners adhere to the company's Marketing Requirement documents (Product Specification).
Skills & Requirements:
• Bachelor’s degree in a technical field (Electrical or Mechanical Engineering preferred).
• Minimum of 5 years of experience in Quality Control/Quality Assurance roles, including hands-on experience in troubleshooting and root cause analysis of electromechanical devices.
• Experience working with Chinese manufacturers.
• Experience integrating QC analysis and corrective action plans into databases like Salesforce or similar platforms.
• Extensive knowledge of various materials, such as metal, plastic, and electronic components.
• Expertise in quality systems, problem-solving, and continuous improvement practices.
• Strong communication skills and the ability to work well in a collaborative team environment.
• Fluent in English (fluency in Chinese is a bonus).
This is a work from home position. Full time Israeli work hours required
