Service coordinator

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Service coordinator
Full Time
jobs@getsat.com https://www.getsat.com/
Eli Eli Horovitz St 27 Rehovot

Looking for a junior position in a dynamic hi-tech company?

This job is for you!!

Based in Rehovot, Get SAT is the leading provider of innovative satellite solutions for ground, air, and maritime applications.

Get SAT seeks a service coordinator to join our Operations department in Rehovot. Your role will be crucial in maintaining strong customer relationships, managing accounts and documentation support, and ensuring high-quality customer service.

Key Responsibilities:

  • Establish and nurture direct communication channels with customers, addressing inquiries promptly and professionally.
  • Handle administrative tasks efficiently, including back-office documentation to ensure smooth operations.
  • Coordinate deliveries and oversee Return Merchandise Authorization (RMA) processes to ensure efficient operations.
  • Cross-Team Collaboration: Collaborate closely with PP&C, warehouse, and engineering teams to optimize processes and elevate service standards.

Requirements:

  • Fluent in English
  • Bachelor's degree
  • Proficiency in Microsoft Office
  • Highly motivated with a proactive approach to problem-solving and task management
  • Ability of multi-tasking

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