Looking for a junior position in a dynamic hi-tech company?
This job is for you!!
Based in Rehovot, Get SAT is the leading provider of innovative satellite solutions for ground, air, and maritime applications.
Get SAT seeks a service coordinator to join our Operations department in Rehovot. Your role will be crucial in maintaining strong customer relationships, managing accounts and documentation support, and ensuring high-quality customer service.
Key Responsibilities:
- Establish and nurture direct communication channels with customers, addressing inquiries promptly and professionally.
- Handle administrative tasks efficiently, including back-office documentation to ensure smooth operations.
- Coordinate deliveries and oversee Return Merchandise Authorization (RMA) processes to ensure efficient operations.
- Cross-Team Collaboration: Collaborate closely with PP&C, warehouse, and engineering teams to optimize processes and elevate service standards.
Requirements:
- Fluent in English
- Bachelor's degree
- Proficiency in Microsoft Office
- Highly motivated with a proactive approach to problem-solving and task management
- Ability of multi-tasking