Rooster Workspace is recruiting a QC team leader for our client in NJ. The Company is establishing an office in Israel and to build a team.
About the Company:
They are a leading global brand of small kitchen appliances.
We are a team of bold thinkers and doers, collaborative and passionate, creating innovative cooking experiences. We get excited about designing products that blend the best of utility, beauty, and quality, delighting millions of customers worldwide.
As the fastest growing brand in our space, you can go as far as your ambitions take you. Joining them sets you up to do some of the most impactful work of your career.
About the Role:
The Company is establishing an office in Central/South of Israel to lead global Quality Control (QC) activities for all of their products. We are seeking a highly skilled Quality Control/Quality Assurance Technical Team Leader to oversee and lead all QC-related activities worldwide. The ideal candidate will develop a comprehensive plan to understand our existing products, procedures, and personnel in the US and China, improve these processes, and hire the appropriate personnel in Israel.
Responsibilities
- Establish and Manage QC Procedures: Responsible for all QC procedures necessary to diagnose and inspect all returned products.
- Root Cause Analysis: Design a protocol to perform detailed examination and determine root cause for all issues.
- Collaborate with Customer Service: Develop an effective system to collect, monitor, and analyze customer product reviews from online and social media platforms, reporting findings and recommendations to the management team.
- Integrate QC Analysis: Implement corrective action plans into our existing database (Salesforce).
- Prepare High-Level Reports: Reports should reflect trends of current issues as well as resolution status.
- Support Global Operations: Assist in creating test planning and inspection procedures during assembly and manufacturing.
- Collaborate with Product Development: Work closely with Product Development and Engineering teams during the testing and validation of new and existing products.
- Support Manufacturing Partners: Ensure products are manufactured with the highest quality throughout all stages of the product development lifecycle.
- Monitor Compliance: Ensure manufacturing partners adhere to the Marketing Requirement documents (Product Specification).
Skills & Requirements
- Bachelor’s degree in a technical field (Electrical or Mechanical Engineering preferred).
- Minimum of 5 years of experience in Quality Control/Quality Assurance roles, including hands-on experience in troubleshooting and root cause analysis of electromechanical devices.
- Experience working with Chinese manufacturers.
- Experience integrating QC analysis and corrective action plans into databases like Salesforce or similar platforms.
- Extensive knowledge of various materials, such as metal, plastic, and electronic components.
- Expertise in quality systems, problem-solving, and continuous improvement practices.
- Strong communication skills and the ability to work well in a collaborative team environment.
- Fluent in English (fluency in Chinese is a bonus).
- Working hours will be a hybrid between Israel and EST hours, to support all parties.
Great opportunity for the right individual.
