Daniel 4/1, Wadi al-Nisnas, Haifa, Israel
054-839-8585
Avraham Ish Shalom
EXPERIENCE
Speak Up, Haifa — Head of Development and Expansion
MAY 2023 - PRESENT
● Designing from scratch Speak Up’s online course, including seeking a suitable LMS, creating marketing materials, developing the curriculum according to CEFR and SU’s unique teaching methodology, and leading a team to create this digital content.
● Taking over and streamlining Speak Up’s frontal course renovation project, including redesigning and restructuring the curriculum, creating new artwork and producing new physical classroom materials in Canva and GIMP, and leading a team to create this content.
● Recruiting new staff for all parts of the business (acting HR manager), including liaising with recruitment agencies, designing and producing recruitment material for online advertising on social media, attending jobs fairs, etc., and onboarding and training of new frontal and online teachers.
Jerusalem Post Lite Talk, Tel Aviv — Scheduling Manager
NOVEMBER 2022 - MAY 2023
● Took care of both daily and long-term scheduling for all staff, ensuring adequate cover for lessons for 9,000+ active students.
● Updated the company’s leave/absence protocol to ensure compliance with Israeli law and meeting the business’ needs, while providing flexibility to staff.
● Coordinated with Israeli high schools and other education institutes to set up specialised courses within the LiteTalk framework, in partnership with the Education Ministry.
Wall Street English, Yangon — Teacher
JULY 2021 - SEPTEMBER 2022
● Taught adults and teenagers from across Myanmar both online and in-person.
● Created new course content to meet the unique needs of Myanmar students.
● Led the IELTS course at WSE as the only foreign teacher, specialising in the IELTS speaking test. All students achieved or surpassed their predicted final test score.
● Worked with the sales team to generate internal revenue and with the events team to organise and execute various events for students and prospective students to enable continued growth during a very difficult period for the Myanmar market.
Direct English Myanmar, Yangon — Coordinator of Academic Affairs
MAY 2020 - JULY 2021
● Created necessary course materials to supplement online learning in-centre.
● Took care of all administrative duties for teaching staff, including pay, scheduling, disciplinary action, etc.
● Instituted proactive professional development programmes for both local and foreign teachers.
● Designed and implemented eight 10-15 hour online language workshops (creative writing, business english, poetry, email writing, and more) that were also leased for use at GUSTO University, Yangon.
● Liaised frequently with DE’s head office in London to update and implement centre best practises, make suggestions for improvement to the online learning platform, and to work as an interface between the Myanmar-speaking Board of Directors and the English-speaking Head Office.
Jerusalem Post Lite Talk, Tel Aviv — Corporate Customer Services Manager
JUNE 2019 - FEBRUARY 2020
● First point of contact for all corporate clients’ needs - scheduling, cancellations, complaints, etc.
● Worked with the Sales team to actively seek out and make contact with new clients.
● Worked closely with the Division Manager to create new corporate course materials, focused around 12-15 hour business workshops.
● Instigated training sessions with the Corporate Department’s teachers to raise standards and achieve higher levels of client satisfaction and academic success.
Wall Street English, Petah Tikva — Service Manager
JUNE 2018 - MAY 2019
● Helped raise our internal revenue through management of renewals and referrals - working closely with both the teaching and sales team.
● Worked closely with each teacher individually to help raise standards and help each teacher achieve his or her full potential within the company. Professional development was key to improving the success of the Petah Tikva Centre.
● Took care of all administrative duties for teaching staff, including pay, scheduling, disciplinary action, etc.
● Organised several successful events for students and their friends/family, raising the general reputation of our centre, bringing lots of referrals, creating the “family” atmosphere for which WSE is famous, increasing student retention - and having lots of fun at the same time!
EDUCATION
School Of Oriental And African Studies, University of London — BA Study Of
Religions 2005 - 2009
REFERENCES
Anna Reyes — Founder & CEO, Speak Up
(+972)53-820-6110
Chase Chisholm — National Head of Service, WSE Myanmar
(+959)96-434-4211
