Call center- Tech Support- REMOTE

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Call center- Tech Support- REMOTE
Full Time, Work from home
[email protected] https://tcsisrael.com/
Remote (Israeli ID is a must)

Company: TCS Telecom

Overview:

We are continuously growing and looking to strengthen our team with energetic and motivated support and service agents for communication services (cellular, home internet, landline, and TV).

In this role, a successful candidate will handle inbound and outbound traffic from our customers professionally and politely, using provided tools and acquired knowledge, while keeping up a positive attitude and energy, and being a team player.

The job is full-time work from home or our Jerusalem office.

Requirements:

  • Must understand the Anglo mentality and be customer service oriented.
  • Tech-savvy, or willing and motivated to learn.
  • Must have a PC, stable internet connection, and a place to work from home.
  • Good people skills and a desire to provide customers with great service.
  • Native-level English speaker and a high level of Hebrew proficiency.
  • Previous call center work experience is a plus.

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