As the Loan Officer's Assistant (LOA), your role is to provide support to the loan officer in their day-to-day activities. You will work closely with loan officers, borrowers, and other financial professionals to ensure smooth loan processing and excellent customer service.
Responsibilities
- Assist loan officers in collecting, organizing and verifying loan application documents.
- Set up loans and send complete applications to processing.
- Communicate with borrowers to gather additional information or address any concerns.
- Communicate with loan processors and underwriters to ensure timely and accurate loan processing.
- Maintain loan files and documentation in a secure and organized manner.
- Answer borrower inquires and provide information about loan products and services.
- Assist with loan closing, ensuring all necessary paperwork and documents is in order.
- Stay updated on industry regulation and compliance requirements.
- Provide administrative support to loan officers, such as managing calendars and scheduling appointments.
Qualifications
- High school diploma or equivalent (Associate's or Bachelor's degree in finance or a related field is a plus).
- Must have at least 2 years previous experience working with loan or mortgages.
- Strong financial knowledge and understanding of loan processes.
- Excellent written and verbal communication skills to interact effectively with borrowers and team members.
- Organizational skills and attention to detail to manage multiple loan applications and documentation.
- Customer service-oriented with the ability to deliver exceptional service to borrowers.
- Proficiency in using computer software, including word processing and spreadsheets.
- Familiarity with industry regulations and compliance requirements.
- Problem-solving abilities and adaptability to handle various tasks and prioritize effectively.
- Demonstrated ability to maintain confidentiality and integrity in handling sensitive borrower information.
Office in Ramat Beit Shemesh, hybrid option.
Apply online https://www.outsourcingtoisrael.com/job-board/#!/9d733573-473a-4452-b43b-c5bdcaa90333/detail or email [email protected]
