Shivat Zion assists Olim from European and Latin-American countries in their Aliyah and Klita process (free of charge) and is looking for an outstanding individual that loves details, administrative work and numbers and is at the same time good at managing deadlines, teams and navigating Israeli bureaucracy.
The position will be mostly from the office in the Efrat area and partially from home. Candidate will work in beginning as freelance and eventually possibly as employee as the organization grows. Need to have an Osek Patur/Osek Morshe (we can help with setting this up). Position can start with 20-25 hours weekly with possibility to full time from November. Good pay, according to skills and experience.
Duties include:
- Managing (back)office and administrative framework
- Managing/Coordinating volunteers, host families, contacts and gatekeepers in Israel and abroad
- Case management special cases and requests of Olim
- Collecting accrued knowledge from case management and making it accessible for all team members (minimization of the learning curve)
- Content Creation: finding accurate solutions/answers to complex questions. Diving into Israeli bureaucracy, checking different sources and breaking it all down to a simple customer-friendly answer which can be re-used by the team and other Olim.
- Managing the team of translators, proofreaders and customer service in 6 different languages
- Gathering performance data, writing short performance reports
- Scheduling/preparing meetings, minutes and managing deadlines
Must Haves (we’re not flexible on these):
- Enthusiasm, roll-up-your-sleeves attitude and having a natural affinition to mentioned duties
- Excellent English and Hebrew (including writing formal letters, translating and proofreading)
- Quick understanding how simple systems work (i.e. Salesforce, Monday, Slack, office, Lucid etc.)
- Being very organized, accurate and on the ball (quick, alert, efficient and effective)
- Be passionate about Aliyah, Zionism, helping others and work together with colleagues from a broad spectrum of different cultures (European/Israeli/Latin American)
Nice-to-Haves:
- Knowledge of adjusting/programming Salesforce
- Experience with Social Media management (incl. Linkedin)
- Other languages, with emphasis on German (or a combination of German AND Russian)
- Experience in a Private or Governmental Aliyah organization and/or working with Jewish communities abroad
Please send your Resume and a short motivation why you fit the position to [email protected]
