As the Product Manager for israelrescue.org, you will play a pivotal role in shaping the digital experience of United Hatzalah’s online presence. This position involves close collaboration with the Director of Digital Media, website manager, fundraisers, and program directors to design and launch new program pages, fundraising campaigns, and features that resonate with donors.
Key responsibilities include optimizing the donor journey, enhancing website functionality, streamlining reporting processes, and ensuring seamless integration with Salesforce. Your efforts will directly support United Hatzalah’s lifesaving mission by creating a dynamic platform for supporters to connect with and contribute to the organization.
This dynamic role requires strategic thinking, technical expertise, and a passion for leveraging digital innovation to drive meaningful impact.
Responsibilities:
- Collaborate with the digital media team, website manager, fundraisers, and program directors to create and create program and campaign pages that align with organizational goals.
- Work closely with the team member responsible for testing, creating new pages, campaigns, and events, reporting tickets and issues, and delegate tasks as needed.
- Troubleshoot and escalate technical issues, ensuring swift resolution.
- Interface with the external development company to set priorities, communicate requirements, and ensure timely execution of tasks.
- Coordinate with the Salesforce team to optimize website integration for seamless data flow and accurate reporting.
- Oversee the user journey and donor experience, implementing strategies to maximize engagement and online giving.
- Identify opportunities for website performance improvements and recommend features to support fundraising efforts.
- Monitor analytics and donor behavior to make data-driven decisions for updates and improvements.
- Maintain project timelines and ensure clear, consistent communication across all stakeholders.
- Stay informed on digital trends and best practices to continuously enhance the website’s functionality and user experience.
Qualifications:
- Communication skills: Collaborate effectively with stakeholders, executives, and product team members (internal and external).
- Strategic thinking: Prioritize and implement ideas that drive organizational goals and fundraising success.
- People management: Empower individuals and teams to perform at their highest levels.
- Technical understanding: Familiarity with web design and development to ensure effective decision-making and support.
- WordPress: High proficiency in managing, customizing, and troubleshooting WordPress websites for optimal performance.
- User-centric approach: Identify and evaluate challenges users face to optimize for the best fundraising outcomes. Background in UX/UI preferred
To Apply:
Interested candidates should submit their resume, a cover letter detailing their qualifications, and portfolio to [email protected]. Please use “Product Manager” as the subject line.
